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December 11, 2020

FedEx & TNT – Pricing Update

Dear Customers,

Our Courier partner FedEx, TNT will be implementing a price increase, effective 3th January, 2021. The respective increases will be:  

  • FedEx rates and surcharges will increase by 4.9%
  • TNT rates and surcharges will increase by 4.9%
  • A new surcharge “Code: RWA, Description: Resolved Wrong Address. This fee applies to consignments that cannot be delivered due to an incorrect and/or incomplete destination address, requiring TNT for a resolution to deliver to the correct address.” Charge per consignment: $17.00

If you have any questions at all regarding the rate increase, please don’t hesitate to contact your account manager or our customer service team at customerservice@parcelport.co.nz

The Parcelport team.

Phone: 0800 PAYPORT or 09 280 6213 (if calling from mobile)

Email: customerservice@parcelport.co.nz

12 Pitt St, Auckland CBD, New Zealand

www.parcelport.co.nz

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