Correctly packaging, labeling and securing your items helps our carrier to deliver them in a timely and safe manner. These guidelines will help you to comply with their Conditions of Carriage. There won’t be a quiz at the end, but if you fail this section it could be the difference between shipping a product or a jigsaw puzzle.
For a Saturday delivery to the main metropolitan areas simply attach a Saturday delivery ticket to your ticketed item and label your item clearly ‘Saturday delivery’. Even if you can’t go out on a Saturday night to the city, at least your package still can.
In some case you may need to purchase Saturday Delivery tickets in advance from our customer service team.
Our standard policy is that no items are delivered without a signature from the recipient. If this occurs the courier will leave a ‘calling card’ at the address detailing when the delivery was attempted and the ticket number. The recipient will then need to call the courier company on the ticket to arrange redelivery or pick up from the local branch. Please note perishable goods are not cover by our insurance, to ensure perishable goods are delivered in a timely manner in case the recipient is not home to sign for the delivery, you may like to consider using Authority To Leave.
If you are comfortable with leaving the package without signature, you can provide us with an Authority to Leave. If this is provided, the courier will leave the package even if there is no one to receive and sign for it. Please note that this indemnifies Parcelport and its agents against any loss or damage.
Use this label to highlight to the depot sorters that the parcel is travelling on an express service, e.g Inter-Island Overnight Service
Use this label to highlight to the depot sorters that the parcel is travelling on a local same day service
Use this label to highlight to the depot sorters that the parcel is for recipient to collect from the depot.
Use this label to highlight to the depot sorters that this parcel can be lost or dropped as often as they like.
There are some items that our carriers cannot deliver because of the nature of the item, it’s priceless value, legal reasons or because transporting the item may present a safety risk to our couriers.
The list below details items that cannot be sent through Post Haste:
When you are sending items that are hazardous eg: paints, aerosols and batteries, you must follow our carrier’s Dangerous Goods (DG) Policy before it can be accepted for transport.
You must complete a Dangerous Goods Declaration Form for each consignment sent. The items must be packaged to meet with the legislative requirements for the sending class. Each Dangerous Goods Consignment must be marked and labelled in accordance with the information supplied by the manufacturer of the goods.
Dangerous Goods Declaration Forms. Once courier company has been chosen. Visit appropriate web site to download forms. For example: Post Haste
If you have any questions about our Prohibited or Dangerous Goods Policies please contact us
Our carriers have devised the following policy to manage the handling and cartage of Dangerous Goods (DGs). The overriding objective is to ensure a commitment to legislative requirements with minimal disruption to customer’s expectations.
Our carrier companies will endeavor to assist their customers wherever possible to ensure that service levels are maintained at all times.
Customers should be aware that DGs may be returned to them if criteria of this policy are not met.
Except for items that fall under the Dangerous Goods in Limited Quantities (DGLQ) as described in Table B, our carrier has elected to restrict ourselves to the following classes or divisions of Dangerous Goods as described in Table A:
Table A: Accepted DG’s – other than DGLQ
|Class or Division||Class or Division Name||Packing Group||Weight / Volume Restriction per Package||Limitations|
|N/A||25 Kgs||UN 1950 – Only, each individual Aerosol receptacle not exceeding 1 Litre|
|2.2||Non Flammable Gas||N/A||25 Kgs|
|3.0*||Flammable||II||25 Litres||Maximum inner package 20 Litres|
|Liquid||III||25 Litres||Maximum inner package 20 Litres|
|6.2||Infectious Substances||N/A||Refer Special Notes||Must be in UN Specification Packaging|
|9.0||Miscellaneous||III||25kgs / 25 Litres||Provided no segregation from Food Items|
*Please note: Will only be transported by road
Our carrier has elected to restrict themselves to the following classes or divisions of Dangerous Goods that may be declared as DGLQ for transport by road or air as described in Table B:
Table B: Accepted Dangerous Goods as DGLQ
|Class or Division||Class or Division Name||Packing Group||Physical State||Maximum Quantity per Inner Packaging||Maximum Quantity per Package||Limitations|
|2.1*||Flammable Gas Aerosols||N/A||Gas||1 Litre water capacity||25 Kgs||UN 1950 Only|
|Flammable||N/A||Gas||As authorised||5 Kgs||UN 1057 only. With prior approval only|
|Refer Note 1||Gases||Road Only|
|2.2||Non Flammable Gases||N/A||Gas||500ml water capacity||25 Kgs||Excludes gases that have an oxidising or corrosive risk|
|II||Liquid||1 Litre water capacity||25 Kgs||As per DGLQ Schedule 2 Land Transport Rule 2005.|
|3.0*||Flammable Liquids||III||Liquid||5 Litres water capacity||25 Litres||As per DGLQ Schedule 2 capacity Land Transport Rule 2005.|
|4.1*||Flammable Solids||II||Solid||500g||1 Kg||With prior approval only|
|5.1||Oxidising Substance||III||Solid||1 Kg||10 Kg**|
|Liquid||1 Litre||1 Litre**|
|Solid||100g||5 Kgs||Of type B or C not requiring temperature control|
|5.2||Organic Peroxides||N/A||Liquid||25ml||5 Litres||Of type D, E, or F not requiring temperature control|
|N/A||Solid||500g||1 Kg||Of type D, E, or F not requiring temperature control|
|N/A||Liquid||125ml||1 Kg||Of type D, E, or F not requiring temperature control|
|II||Liquid||100ml||1 Litre||Of type D, E, or F not requiring temperature control|
|6.1||Toxic Substances||III||Solid||3 Kgs||10 Kgs||With prior approval only|
|Liquid||1 Litre||2 Litres||With prior approval only|
|8.0*||Corrosive Substances||III||Solid||5 Kgs||5 Kgs||With prior approval only|
|Liquid||5 Litres||5 Litres||With prior approval only|
Note 1: Transported by road and within the island only
*Will only be transported by road
**For consignments destined within island the maximum quantity per package is 25 Kg.